The French Fry Guy - Burlington

Avoid this restaurant at all costs. It's no wonder that it has so many bad reviews on Google. The owner is incredibly incompetent. They refuse to accept complaints about using debit cards, even though they don't even have a card machine. The food is lacking ingredients (like bacon, despite being asked for), and the fries are stored in dirty, uncovered containers in the parking lot. Save your money and eat elsewhere. Just don't bother here.

I recently visited a burger joint and paid $16 for a hamburger that was terrible. The staff were rude, with the son displaying particularly impolite behavior towards customers. Additionally, the person making my burger did not wear gloves and there was even money found inside my food. I did not try the poutine myself, but my colleague tried it and also found it to be poor quality. After reading other reviews mentioning the rude behavior of the son and father, I am shocked and advise others to steer clear of this establishment. They do not deserve your hard-earned money. Karma will catch up to them eventually.

The food was mediocre, but the customer service was exceptional. I was shocked by how rude the server was, and I can't believe the restaurant is still in business.

For the first time the Fry Guy tried and had the poutine. I try to support local businesses as far as possible. I'm not sure if I have a bad day or something, but the Pommes were all overtaken to the point... hard. The severity was too salty for me, again some like this, but it took away from the overall taste as it was very exaggerated. The cheese curds were very good and the portion size was also good. I have family in Montreal and every time we visit, we get poutins from different local places there and unfortunately the poutins at Fry Guy is nowhere found in the same league as in Montreal. The traditional in Smoke's Poutinerie is much closer to Montreal poutine than Fry Guy. As a page did not follow Covid protocols, employees do not wear masks, no shield/protection on the window. This will mean, in addition to the standard food, that I do not return.

Fries were good but this was overruled by the fact the owner and his employee were not wearing masks or behind any type of shield, and even more concerning was the anti mask rhetoric that the owner was spouting to customers, saying they were ineffective...against COVID. Particularly concerning given that children were also present. That is enough of a concern and turn off that I will not be returning.