Papa Johns Pizza - Burnaby

Excellent quality but there is a big language barrier every time we order by phone. Plus they stopped giving one dip per pizza, now is one per order !!!!

Pizza great; Phone skills, not so much.. The pizza here is spectacular. I was someone who refused to eat anything other than pizza hut and I despised pizza from anywhere else, but this place converted me. The pizza is just SO good.<br/ <br/ However, with this location, we always have to order by driving to the restaurant, walking in, ordering, and waiting. Every time we call, no one answers the phone. After quadruple checking the phone number with various sources, I can't understand it What's up with that?

Ordered 2 pizzas there cause our place was closed . we were extremely disappointed. Pizza ingredients seem super cheap , doesn't taste fresh or good. We got one with the cheese in crust which was advertised different. In reality it was super hard and gross. First and last time we ordered there. wouldn't recommend

Amazing customer service and very honest and friendly staff. We tried the Shaqaroni for the first time because we saw the ad on TV but was disappointed with it. Found it to be soggy, too much cheese and just unpleasant. We also ordered garlic parmesan breadsticks and those were perfect. Definitely going to order them again. The wings are basic and as expected. We will return mainly because the staff were amazing and the breadsticks were on point.

Extremely unprofessional I called to say that there was a mistake with my order and was said that I was wrong if the food before me is not what I ordered. I ordered the bacon cheese filled sticks and there was no bacon. Can anyone show me the bacon? (Additional) turns out that they don't know how to eat bread sticks bacon Chees sticks also and that's what came at this point I want to give less than 1 star. extreamly sadly superior I have ordered from here for about 2 years and have not even had a problem