Subway - Burnaby

I recently visited a Subway location ok Canada Way and my overall experience left me quite disappointed, resulting in a rating of just two stars. While the cleanliness of the restaurant was acceptable, the quality of the food fell far below my expectations. The service, on the other hand, was just satisfactory. My biggest concern centered around the food itself, particularly the tomatoes and lettuce. The tomatoes, to my dismay, appeared distressingly old and unappetizing. Seeking a fresher alternative, I politely requested the sandwich maker to provide me with tomatoes from the middle rather than the ends. To my surprise, her response was an outright refusal, leaving me quite surprised.. In light of this experience, I believe that this particular Subway location could greatly benefit from improvements in their food quality. They definitely use ‘yesterdays’ food. It is disheartening to encounter such lackluster ingredients, especially when fresh produce is a vital component of a satisfying #SUBWAY sandwich. I believe thats because franchise owner isn't willing to ‘’throw away’’ old food. I sincerely hope that they take customer feedback seriously and strive to enhance their offerings.

Very clean and fast great place Food: 5 Service: 5 Atmosphere: 5

Very good Service: Dine in Food: 5 Service: 5 Atmosphere: 5

The young lady who worked alone on Feb 24 12:45pm, she was extremely rude and also very slow. I will never come back here.

Very untrained staff. Coming here from last 5yrs no complain but today night staff guy (Gurkirat) don’t know how to use mobile bandit code. Teach them properly. I had to pay $8 extra just because of you guys. Food: 1 Service: 1 Atmosphere: 1