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Feedback gevenI had to return to share my experience at the Burnet's location, as it appears I have noticed a pattern after visiting the Cedar Park location today. A few months ago, I visited the Burnet's location and it took a while to receive my order, as it turns out, for some reason they placed me at the back of the line. At least 5 other groups who were behind me received their orders first. Fast forward to today's visit and the same thing happened, it took a long time to receive my order. It seems to be a common occurrence here. My children enjoy the food at this restaurant, but don't expect good service when it comes to getting your food.
I placed an order at the drive-thru and when I got to the window to pay, the employee took my card, put it in the card reader, and then walked away. When my food was ready, a different person handed it to me but I had to ask for my card back. The second person informed me that the first employee had not actually run my card. This experience was very disconcerting and it seemed like there may be issues with either training or management at this restaurant.
I had a good experience at this restaurant, but it seems like they have been trying to save money because the quality of their burger has been negatively affected. I will not be returning because the cheese tasted like the cheapest fake version from the store, which was quite disappointing. The buns were also very bad. If they make improvements, I may reconsider returning in the future.
I had been hearing about the blue cheese burger that Whataburger had and I am a fan of anything with blue cheese on it. So, made a stop as I was heading to the LBJ Ranch and it was definitely worth the stop. Absolutely delicious. Highly recommend.
It's been a while since I have been to a WB that has had fresh buns and produce to put on my burger, this place had both. It was clean and everyone was smiling and friendly. The only small criticism I have is that I prefer my pickles and jalapenos spreadout on my sandwich not all in a clump in the middle. That way each bite has the flavor im looking for without me having to pickup the ones that fell out and put them on the sandwich myself. So I give you four stars for those of you who keep this locationso very well and the one i did not give i took away from the person who put my sandwich together. Sorry, no star for themtonight. I wonder if they received a pizza with the pepperoni only on one side if they would mind. To me it is the sameprinciple. If it had not been closing time and I wasn't still traveling to get home i would have given you a chance to dobetter, but i did ???? have the extra time to spare.
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