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Feedback gevenMy husband was craving hot pot and this was the only one I could find close by without having to go into China Town. Despite some bad reviews in Trip Advisor about the waitresses ' attitude, I actually did not encounter 'attitude ' from the wait staff in this restaurant. They were actually quite helpful in explaining (in their limited English) how to go about setting up our hot pot and choosing ingredients from the eat all you can array of ingredients. We were quite happy with our meal and were quite full in the end. To avoid waste by over zealous and 'greedy ' diners, they have put up a sign that if you don 't eat most of the food on your plate at the end of your meal, then they will charge an extra $10 on top of the average $28 per person buffet fee.
The attitude I have got from the waitress was simply cant be bothered . Came in pretty early for dinner and got asked to sit in a share table. We refused and asked whether we can sit else where cause the restaurant was just empty... The stopped to care and just let us walked away.
This is the first time my wife and I visit this restaurant, meeting with several relatives in Sydney who have tried Mini Pot before. Trying to find a street side parking spot in Burwood on Friday evening close enough to the restaurant (for one of us is over 96 years old and walking) took a bit of circling around and patience. Traffic moves slowly in the busy streets. We were lucky after 20 minutes. A 100 steps walk to the three quarter full restaurant, rather than walking 3 blocks from a mall carpark. The restaurant tables were mainly booth type, with individual glass cooktops in front of each diner so they can cook their own hot pot food. Initial service was fast, and we ordered different types of soup stock, soft drinks and tea, which arrived quickly. After that, pretty much, no service for more soup stock, drinks or tea pot top up, without stopping one of the passing waitresses. There were 4 or 5 of them, most of the time they were behind the main counter, laughing and talking. We asked to top up our two teapots towards the end of our dinner and the particular waitress filled the teapots with cold water!!!. It's an all you can eat buffet- self served. The thinly sliced beef, lamb, fish fillets, squid, pigs blood, mushrooms and various vegetables etc. were very good. There was also a good range of tasty sauces. The kitchen staff were continually topping up the bowls of raw food. We enjoyed our food, very traditional Chinese Hot Pot and just wished for somewhat more caring, attentive services. Overall cost was ok not cheap, hoping you can consume a large amount of food in one meal.
My husband was craving hot pot and this was the only one I could find close by without having to go into China Town. Despite some bad reviews in Trip Advisor about the waitresses' attitude, I actually did not encounter 'attitude' from the wait staff in this restaurant. They were actually quite helpful in explaining (in their limited English) how to go about setting up our hot pot and choosing ingredients from the eat all you can array of ingredients. We were quite happy with our meal and were quite full in the end. To avoid waste by over zealous and 'greedy' diners, they have put up a sign that if you don't eat most of the food on your plate at the end of your meal, then they will charge an extra $10 on top of the average $28 per person buffet fee.
The attitude I have got from the waitress was simply "cant be bothered". Came in pretty early for dinner and got asked to sit in a share table. We refused and asked whether we can sit else where cause the restaurant was just empty... The stopped to care and just let us walked away.