Royal Treasure Seafood Restaurant

This place is worth only a visit. I was here twice here (not my suggestion) and the food can be improved because I had better versions of them elsewhere. And pay attention to the bill, give you to make a mistake and to overwhelm it if you do not be careful. Grief Grief And the fruit plate ... what a joke. A table of 10 receives a few moderate grapes.

Headed to the new Royal Treasure Seafood restaurant in Emerald Square for yumcha one morning. I was quite surprised with their low review as I found the service was good as well as the food. More variety of dimsum came out as the morning progresses. My fav was the fried rice roll with sesame and sweet sauce, BBQ puffs and black sesame balls. The sui Mai and fan guo though were not up to standard. I was also not very impressed with the host asking whether we intend to tip when I paid for the bill. theengineereats.com

Royal Treasure is located in the new arcade next to Burwood Plaza called Emerald Square, which is beautifully built. The food was ok. None of the food particularly stood out. However, the biggest let down and the main reason why I will not be returning is due to their service. We had high expectations for this restaurant as their Facebook ratings were pretty high. Unfortunately, this expectation quickly declined due to the average food and most importantly, the extreme rudeness we had to encounter with the staff members. This could be seen when they served the plates of food; they did not say ‘excuse me’ or warn us there is food incoming. Instead, they just pushed through between two of my friends and slid the dishes onto the table. The attitude of the staff showed that they did not want to help the customers out.  At first the food came out pretty quickly, however one of our dishes were missing. We asked a few times about that particular dish, in which they said it will come soon. Afterwards, we asked again and the waitress said she could not follow it up with the chef. After waiting for approximately 45 minutes for the dish, when we have already finished all the other dishes was not necessary. We said if its not being made, then we will cancel it. However, the waitress said in an extremely impolite manner that we could not cancel it and we would have to speak to the manager if we wanted to. We said we would like to speak to the manager and then she just ignored us and walked away. Predictably, the manager never came. We waited for an extra ten minutes, after the incident between the waitress and our table. The worse thing was that they did not apologise for being extremely late with the final dish.  Lastly, we only asked another staff member to add one more dish from our initial order. The staff member came back with a rude attitude, saying ‘could you just tell us what you want all at once’. We only added one more thing, which is a totally normal thing to do when you are at a restaurant. This type of customer service is not acceptable. The staff needs to be trained in order for their customer service skills to be improved.  I definitely would not recommend this restaurant, as the service was extremely appalling. The food was average but the awful service and rude staff overshadows this, leading for the ratings to be lower than average.

Royal Treasure is located in the new arcade next to Burwood Plaza called Emerald Square, which is beautifully built. The food was ok. None of the food particularly stood out. However, the biggest let down and the main reason why I will not be returning is due to their service. We had high expectations for this restaurant as their Facebook ratings were pretty high. Unfortunately, this expectation quickly declined due to the average food and most importantly, the extreme rudeness we had to encounter with the staff members. This could be seen when they served the plates of food; they did not say ‘excuse me’ or warn us there is food incoming. Instead, they just pushed through between two of my friends and slid the dishes onto the table. The attitude of the staff showed that they did not want to help the customers out.  At first the food came out pretty quickly, however one of our dishes were missing. We asked a few times about that particular dish, in which... read more

Honestly, this restaurant was terrible. Yes, the food may have come quickly, but the serving system of a waitress was disrespectful. If you like to be treated Sh * Tly, then come to this restaurant, otherwise I do not recommend.