Feedback
Feedback gevenI stopped in to place a to go order between lunch and dinner hours. The hostess took a phone call as I was trying to place my order rather than asking the caller to hold while she completed my order. When she completed taking my order she said it should take about 10 mins for my order to be ready. I waited for 20 mins and finally asked if my order was ready yet. The hostess and another server told to the kitchen to check. The server returned 5 mins later with my order. There was no apology or explanation as to why it took that long to get my order of soup. There was no offer to try and make it up to me either. I would have asked for a manager if I had time. Unfortunately, the restaurant’s mistake with my order caused me to be to an appointment. I was very disappointed with the service. Good thing the food is good.
I know this place is moving soon over to the TANGER OUTLET MALL area, but ate here recently. Quick and easy sitdown during dinner hour on a weekend night. Staff was friendly and RIGHT THERE when you needed them. Food was good. The cherry cider was super yummy. RECOMMENDED.
A brewery without a brewer? Okay.Not a lot of beer options.A trivia night without music?Not a lot of entertainment options either.Food is good and affordable!
Horrible food!! The chef has mastered a microwave. Avoid this place unless you need a colon cleanse
I will say this, the burger was cooked to perfection. I have been to 5 Lakes multiple times and had great experiences. However, with them moving locations they seem very disorganized, I understand they are busy, but they need to be more open with their customers. They only had two beers on tab, and no domestic or foreign beers to make up for that. All I ask is that you share that with the community and let them know you have a limited menu. I will be back and hope to have a better time then this last time.