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Feedback gevenI definitely overpaid for this drink, but I wanted to give it a chance. Customer service is all right. I'm supporting Kaiser because I've been a patient for almost 2 decades.But this drink...yeah, it tastes really sour. Either the milk is bad or the matcha flavor is off. I noticed they use a powder, which looked really light in color.I didn't specify whether I wanted it hot or iced, so they defaulted to hot, which I should have stuck with. Because maybe the iced version tastes less intense. Plus, it's nippy.And this cup definitely doesn't feel like 16 oz., but it could be today's economy ripping us all off.During the wait, they gave me a Hershey's kiss, and they did thank me for the tip, so I hope they appreciate my honest review and patronage.Anyway, I'm better off going to the green tea place in Little Tokyo for actual matcha matcha. All in all, a disappointing experience, but that's okay. I hope finishing this drink doesn't give me food poisoning though...UPDATE: Uh...their system was down, so it was cash only. They really do need to upgrade their service!
This is my go to place, they catered my business event, and Thanksgiving, they have great food and a great staff.
Aloha, Super tasty! From my understanding, it's one of their less sweet drinks (especially compared to the frappes). I still thought it was overly sweet. Still a great mini coffee cart with a refreshing, Hawaiian kick in each drink.Will try and ask for less sweetness next time if possible. The lady running the cart is chill and will answer any questions you have.
We absolutely fell in love with this place. I got the ruben and my man got the cuban. It was amazing. We liked to try new food each day, but kept finding ourselves coming back to this homestyle deli. SO GOOD!
The dark haired female worker this morning on June 9th decided to engage in a flirtatious long conversation with a painter named Raul. I waited patiently while they exchanged names. I was due back to work since we only get a few minutes so I said sorry to interrupt your conversation since she was not serving him or anything and no other customers were there. He apologized and was nice. The Dukes employee did not apologize and was not nice and said to me why do you even come here if you only have a few minutes , as asked her to repeat what she said so I understood and she repeated the same thing in a rude manner and tone. I left without purchasing the daily coffee I have been purchasing for five years. She should be fired for her lack of professionalism in flirting, rudeness and making the only customer wait.