Biggby Coffee - Cadillac

I tried biggby and I love her mocha mocha! I am tied. I was at dieucks and I would rather come to BIGGBY hands. I have not seen any workers who have been rude, not irritable or unfriendly. in any case my new place to go!

I cannot express my love for this business enough. Biggby is LOVE , Biggby is LIFE. I get a coffee or a scuba every day, today I decided to get a breakfast bagel, amazing as always

Usually a fan of Biggby but sorry to say I have been let down in the past few months here. Last time my 5 car wait in the drive-thru took 20 mins. Today my latte was barely lukewarm and undrinkable. Twice burned. Sorry to say, Bye Biggby Cadillac.

I’ve been here twice over past 2-3 weeks (after months of not coming) due to coupons in mail. Before, Biggby workers at this location were always very friendly! The last two times, however, the (same) girl taking my order over drive-thru has been pretty awful. A mixture of exhaustion and ugh-can-we-just-get-this-over-with bad attitude in her voice. First time I figured bad day, doesn’t handle long lines well, but a second time—? Also I got straight-up hostility when she didn’t know what a shot in the dark was, I described it, and in reading back my order, she said “red eye” instead, with a special emphasis on that “correction.” Lol. Girl they’re the same. By contrast Starbucks workers are always extremely kind and friendly, every time. I won’t be returning to Biggby.Btw, a brief review of some drinks I’ve had over past year, their honey lavender latte is a tad too delicate and is like warmed milk (add another shot of espresso and would prob be on target), their earl grey-anything is like ingesting chemically perfume, fluffy clouds is very sweet though okay, but the shot in the dark ironically was amazing.

I'm not sure if it's the lack of staffing or just really slow service but I was in the drive thru line behind three cars for over 30 minutes on a Saturday morning. Not great, but the product is quality ??‍