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Feedback gevenAbsolutely amazing resort. clean room, good eating, amazing service! carlos at the poolbar made our whole week so amazing. we spent the whole week with him at the pool. he was funny, fast service, had our drinks ready before we even went to ask. he has private lunches for us in the pool. he really made us feel like the most important guests in the resort. we're 100% back, just for carlos.
We have just come from paradisus cayo santa maria to home, we were a week on 8-15th april 2022. the hotel was absolutely beautiful, the plots and gardens were immaculate and very well kept, the beach is stunning with soft white sand. each individual staff in the hotel was extremely attentive and hard working. the service was above our expectations. that is our second time in the resort, our first was before the kovid and we would highly recommend this hotel if they want to come to Cuba. the personal of entertainment was amazing, we would like to acknowledge deivi and claudia, who were always sure that we had a great time. our room was modern and very clean, we had the pool right in front of our sliding doors, which was amazing. we had a wonderful stay and look forward to coming back soon.
I just came home yesterday. I'm traveling a lot to Cuba. these hands were the best trip ever. absolutely no complain. new resort and the rooms are amazing. Of course, there were all so nice beach staff over and beyond and the water is beautiful. I'm a picky dinner and I was okay. it's not the best, but not the worst. just what I would suggest is more sign/information. we had a hard time to find a la carts, spas and were not about the different colored bracelets and what they were able to experience. I can't wait to be back next year!
We were in paradisus los cayos during the x mas holiday and we are so happy with our choice of the hotel. everything was top notch, rooms, eating, pleasant things, drinks and of course people! the personal was extremely professional and friendly, and we have only positive things to say about our interactions with them. everyone knows that the Cuban beaches are one of the best of the world, and the beach of paradisus los cayos is not an exception, just wow! they can imagine that the hotel provides free equipment for various water sports and activities such as catamaran, windsurfing, kajaking, etc. they just have to be polite and don't forget to tap people in the hotel for such an amazing job! each night the hotel had a new show program, separately for children and adults, absolutely stunning! Cuban music, delicious eating, tropical cocktails, beautiful beach, cigars and nice people key ingredients for a great holiday.
Amazing place, clean rooms, great food, very good for kids, nice play area and kids club. Many different pools along the whole area of the hotel. But you might not go to the pool because here the beach is absolutely gorgeous, clean turquoise water and white sand. Many restaurants with so many good choices. One night we made an appointment at one of the a la cart restaurants, the lobster was great and the server Rosary went above and beyond for us, very quick and witty. I really recomand this place single ot with kids.
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