Jack Henry Coffee House - Caldwell

My wife goes hear most days and they know her and treat her like a VIP. She says they make the best skinny Chia tea. Their hot chocolate is good too

The guy at the window today wasn’t friendly at all, when I asked for a kids hot chocolate he gave me cold chocolate milk and my iced coffee wasn’t good it was still warm. The drive thru also takes awhile to get through. I won’t be coming back to this coffee shop.

This is the best coffee I have ever had!!! The flavor and their quality ingredients are nothing you find at the chain or regional coffee shops. Their beans are the best . Their drinks have more coffee- where you have to pay for an extra shot at other shops to get the same. This is a family owned gem that more people should know about. Inside the shops is atmosphere that is fun, unique, inviting and so well done. The smoothies are all fresh fruits and not the boxes that you find at others. The staff is always so nice and really want to make sure your drink is right and you like it. I live closest to the Caldwell location, which is 5 minutes from the Indian Creek plaza. Once you try their coffee you won’t go anywhere else! We need more of these near Meridian/Eagle!

Went through this morning and wasn’t feeling my best; I did not get there names but they were the sweetest gals ever. Customer service I give a 10!! Most definitely made my day, we need more people like them.

The service can be slow; I often find myself waiting 2-5 minutes just to place my order at the counter, as the staff tends to chat among themselves and overlook customers. On a couple of occasions, it seemed like they were training someone, and I understand that requires extra attention, so I’ve tried to be patient. Prices do fluctuate, but usually by no more than 50 cents. My main issue is the inconsistent opening hours; in the past three months, I’ve arrived half an hour after opening only to find the place closed on two separate occasions. I also miss having self-serve drip coffee, but I recognize that things change. I think the owners should be aware of the irregular hours and the dismissive employee. That said, I do appreciate the friendly staff members who assist me and create a pleasant atmosphere. I love the theater seats that remain and the spacious tables. Overall, I’ll keep coming back because it’s convenient, I don’t have to venture into town, and it’s generally a quiet place.