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Feedback gevenThe food was very excellent, unfortunately the music was so loud that you had to listen to talk, the music was African that fits the restaurant because it is North African. Halfway they turned the music a little down and brought rap music, the F bomb was used a little too often for a family restaurant. Maybe I'm getting old, but because of the music, I wouldn't bring young children.
Chicken was good, service wasn't. Three young employees at the grill and not one worked, in fact around the slap of Hamburger Brötchen. There was an older woman and she seemed distracted all the time. While she didn't recognize or exchange our order kindly and after punching out in our order, she went to one of the guys through his sweater and pulled him into the kitchen. It was unpleasant to see and I think they should work on their picture.
He let us wait like 40 minutes before we got our food. we could see that they actually had?t even started grilling the chicken until about 30 minutes wait. the person who brought us our food apologised and then asked us if we wanted sauce, but then took a long time to bring it to us. What was the point of an apology when she was? I will do the same? would I? ve probably let all this go, but that was also burned when we have it. do you also note that if they take the rest home, they will calculate them if they want additional sauce. with everything I said, I will say that they do a good bun in total. I went there two times, and the first time was a better experience. I have just published this review because of the bad service we got last time, but I'm not the best judge looking at the number of the paints I went there.
The food was okay. As we were in other Barcelos locations, but not impressed by customer service. The guy with a long beard in the kitchen was not knowing how to greet a customer. Even though I smiled at him, but he was not responsive (dude go work somewhere else, but customer service) woman I was dealing with was good. When I asked about well drinks, she said "machine doesn't work" but what 15 minutes later the same beard guy went and got a drink for herself from the same machine and joined other staff for informal chit chat that went for a long time. Come on, people pls didn't feed the people who pay for your wages. Be honest with them.
I went to Barcelos Flame Grilled Chicken in East Hills this evening for dinner and it was amazing. The food was fresh and flavourful with great options but I'd stick to the Grilled Chicken menu which is their specialty and it is so good. Everyone there was incredibly friendly and helpful selecting great menu options for all my family members. I'm looking forward to my next visit.