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Feedback gevenI loved this place last year! I don't usually write reviews, but I wanted to mention that I miss the atmosphere and some of the items on the menu. They had an amazing lemon blueberry shake last year, and the service was much better. However, when I tried to order a strawberry mixed shake and a chocolate dipped cone (I have been back twice), the lady at the counter made some strange comments about "DIYing it" (apparently not a common practice) and couldn't make a chocolate dipped cone, so I ended up with a bowl instead. I had no trouble ordering these items last time, and I felt a bit guilty for asking for them. The ice cream is still delicious though! I just wish it was like it was last year.
As a vegan, I typically refrain from giving negative reviews to vegan establishments, but on this occasion, I felt compelled to do so. The staff at this restaurant had a very negative attitude and lacked customer service skills, particularly the older woman with red hair. I paid $28 for a mediocre burger, overly crispy cauliflower, and a drink, and felt that the value was not worth it. With the combination of subpar food and poor service, I have decided that I will not be returning to V Burger again.
Fantastic all round. Love that they do gluten-free food and that it has a it's grill top and fryers.Love the shakes, tried the YYC Hot Chocolate festival shake so good can't stop thinking about it.One of my top favourite spots to eat in CalgaryDietary restrictions: Gluten free options
We had Vburger cater our wedding this weekend and they were fantastic! They arrived on time, the food was delicious, and the staff were efficient and friendly. You have the option to customize your menu, and Andrea is very accommodating and will suggest ideas to enhance the menu. The only small downside is that they can be slow to respond to inquiries due to their popularity and busy schedule. However, they truly care about making your day special. In terms of dietary restrictions, since their menu is plant-based, it already caters to many restrictions, but they also offered gluten-free buns for our event.
I DO NOT recommend pre-ordering online. I tracked my order in case it was done early and sat outside with my dog waiting. The order tracker said it was done right at the estimated 15 minute wait time. I went in, they barely had anyone working there so I waited another 5 minutes, someone finally came to the till and when I asked about my order she snapped at me that she hadn’t started any orders from the list. Finally another staff member pointed to a bag that had been sitting in a corner since I arrived. The lady handed me the bag like it was such an inconvenience it was barely manageable. I went back outside and ate a soggy cold burger $13 burger and cold, soggy fries with a single ketchup packet. My order was obviously ready much earlier but no one could bother to update the order tracker. Ironically, I chose this over delivery because I didn’t want to eat cold, soggy deliver food and that’s exactly what I got. I will NOT be returning.