Dunkin' - Calumet City

Re: Awful experience at The Dunkin Donuts on Torrence Calumet City; on 10/31 early Morning shift breakfast. I was insulted by the Assistant Manager at the store. Why? Because I asked her a question ? Manager had announced: that my order wasready. I asked her if I could have a plastic bag 2 creams . Manager snapped at me, saying: We don 't give plastic bags inthis Municipality. You already have a paper bag, so you would need to pay for a bag. I replied that that is notcorrect . Manager replied that she is the Manager now, it doesn 't matter what the store did previously. Manager snarled atme. She was extremely rude to me. She was also snapping at her employees. She used me as a Training Tool for heremployees. Her employees were also frightened of the Manager. Manager treated me as if I was trying to ask for freebreakfast . She was humiliating. I hope that I never have to go to that Dunkin Donuts again. Another Customer overhead herconversation, and other Customer even tried to correct the manager. 2nd Customer felt that I was being mistreated byManager. This experience is an example of Elder Abuse . She tried to frighten me.

Not sure whose gonna take your order or not..real nasty attitude and long lines don't stop that day..mad at the world person is there..people were making u turns out of the line ikr..if the 2 real nice friendly sisters(twins) are there what a greatexperience (would give them 4 stars)

These Girls here are soo RUDE , they dont care nothing about Customer service. They dint put the lids all the way on Coffee they say smart remarks to other employees not caring if you hear them, also when you ask for a manager or someone over them theyLie, also they dont make your Coffee how you ask them too but will put the stucker on the cup as if they did. That 5am morningcrew is Terrible

My experience today at that place was not good. They're very rude. And at that they got my order wrong. So I'm giving them a zero. Yes a zero. I had one star but I'm changing to a zero.

I bought a Medium Coffee and wanted Carmel and Splenda Sugar only. When I taste it it had so much sugar in it that made it taste terrible. Thank God I'm not a Diabetic.