Au Bon Pain - Calumet-Norvelt

So I didn’t know I couldn’t use napkins to wipe my nose and mouth and place it on the table while I am still at the table. Person came to me to tell me she saw me cleaning my nose and I placed the napkin on the table that I was at and it’s nasty and I should not be doing that. I listened to her and said sure as I am uninterested in dealing with power freaks. I find this absurd as I have never had such issues at any other place I have been dining at. This person is the security person.I ended up speaking with the manager who apologized and gave me fruits before I left. I also called the security company that the employee belongs to and filed a complaint. Samson security services is the name of the company. Be careful, do not allow your dining in experience to turn into one where you are being harassed by security staff for wiping your nose and mouth with your napkins while you are seated at a table trying to enjoy your first meal of the day.

Fast service and good food, what more could you want! Your typical shop in a major train station. But definitely one of the more healthier options in the station while your waiting for a train or just coming in for a visit.

Nice people, really poor layout. All I can speak to is the chai latte I got and it was pretty average.

The lady making my sandwich was very nice (and fast) the coffee is good too. The cashier was also helpful when I used up the dollar coins you get from the DC metro. I first went to an Au Bon Pain in Boston in 1979. They are still better than a typical chain.

Despite getting the wrong food item and it being cold and overcooked, I am particularly turned off by the cashier behavior. She was acting so mean to me and the other customers, very poor customer skills, giving everyone an attitude?? She even overrode what the nice ladies making the sandwiches said as in whether i can replace my drink. You shouldn't just hire anyone when running fast food places. For the price I paid, and the wrong food (for which I just grabbed it as I attempt to let things like that go) and terrible attitude, I don't think the value is above one star.