Starbucks - Calumet-Norvelt

I came into the store a little after 10am as I normally do and was promptly greeted from the staff. I ordered an ice grande blonde vanilla latte and ham cheese crossaint as I usually do. The staff were trying to be as quick as possible even with the store being almost filled to compacity. Santana, who made my drink was absolutely fantastic! I watched her make multiple drinks on two separate machines at one time trying her best to get drinks out as soon as possible. She was absolutely terrific, fast and as sweet as can be.

The GW Starbucks is always busy yet they manage to make every drink so perfectly well. Thank you for your effort guys! Please keep it up Wheelchair accessibility: There is wheel chair accessiblility at this Starbucks.

My rating is because of the mix of new baristas and students not paying attention to their orders. This makes the service slow, and the dining area crowded and chaotic.

They yell at people to review their store in the lobby, so here it its. Today marks the second time my drink was either an hour late getting to me or was lost all together. I understand running behind, this Starbucks is located in the middle of George Washington University so I always try to order significantly ahead of my schedule to make up for how much traffic they get, but the workers there are so numb to this traffic that they no longer care if they're behind, they don't care if you ordered your drink an hour ago and they act like you're the problem for even asking where your drink is at. I tried at ask politely twice where my drink was after waiting for 45 minuets and was flat out ignored. Finally, I was so frustrated, I just asked for a refund and then got more attitude from the cashier. I understand Starbucks is a Starbucks and most wont read this review but I don't know what else to do other than call corporate.The final note is, if you want Starbucks in a timely fashion, just don't go to this Starbucks.

Not the worst and definitely required additional barista training.ONE person preparing beverages verses number of orders...same with food... not a good ratio.Waited much longer than usual.