Herbies Pizza Fleet - Camberley

Herbiez Pizza is great but the Fleet franchise is run by cowboys. No customer service, poor delivery. One time I my wife ordered a large pizza, I went to collect. He told me the price. I look up at the GIGANTIC boards above the till and it was any pizza, any size £9.99 (or whatever) so I questioned why he was charging over the phone full menu prices. This is one example of my poor experiences and I’m gutted I live near the Fleet Herbiez because all my other experiences of stores has been superb.

Delivered the wrong food when ordered through the website. Could not get a refund because apparently thats something the manager can only do though apparently he doesnt exist. Never heard anything back, had to call the head office to get a refund. Stuff and useless and dont care.

Ordered food to arrive at 7.30pm (ordered at 6.10pm) didn't turn up so called at 7.50pm was told it would only be 15min, called again at 8.20pm was told the driver was out and we must be the last stop and it would be 10min max, called again at 8.40pm was told it hadn't even left and it was just leaving!! Arrived at 9.05pm and it was wrong !! Haha ... won't be going again

So …. They take my money…. They send an email confirmation of my order… an hour later… apparently they have no order and won’t do anything about it. Never using them again!!!

Didn’t deliver what was ordered and paid for…..hung up 5 times when trying to get a refund! Terrible service