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Feedback gevenWhat a great find. Amazing burger! Best chips ever, awesome! Staff super friendly. Thank you so much for a great experience!
Strolling along the foot path on our way to a well know quick burger place, seeing the sign out side with this delicious looking photo showing double burger dripping with cheese and a well stacked burger, only to be presented with two burgers that you could not even see the burger inside, dreadfully presented, with the absolutely minimum inside a large bun, all that for £11.90 each, a side of chips that contained 9 chips, we had one beer, one coke and 2 saucy rump burgers one side of chips all 9 of them present the bill for £40.80. We complained to the waitress, she was friendly and told us it depends what type of chef we have in, a other customer close to us ordered a burger no cheese no bacon, what did he see in his burger you got it cheers and bacon. He left refused to pay waitress agreed. We will never ever eat again in this burger restaurant, we highly recommend any readers to avoid this over priced burger place with terrible burgers that no way reflect the juicy and well descriptive menu of the Saucy Rump Burger.
The food was OK burger had a big lump of gristle in it and steak wasn't bad, but not the best I've had. Onion rings and chips were lovely. We ordered 2 Long Island Iced Tea cocktails and they were weak as anything...might aswell have ordered a plain coke and at just under £10 a go, that is unacceptable. Worst of all, We could smell a strong smell of cigarette smoke....this happened thorughout our meal and I called one of the staff over and told her about the cigarette smoke and it was unacceptable to smell this whilst eating...she wasn't bothered at all and dismissed it. I told her a second time about the cigarette smoke smell when paying, it was dismissed again so I felt I had no option but to remove the tip they added to our bill. This doesn't sit well with me as I ALWAYS tip, but being dismissed twice over something so distasteful whilst eating a meal I won't have that at all.
We were waited on by Cleo who was so friendly and helpful! I had the Saucy burger and it was one of the best burgers I’ve had in a long time, the flavours were beautiful and the meat was cooked perfectly. My mum had a vegetarian burger and absolutely loved it. Will definitely be back soon!
Terrific burgers and top-end chips served in informal bar that serves good beer. Try the Ivo selection.