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Feedback gevenWent out to dinner with my family last night. It was not the best experience. The sweet curries were disappointing and the service was subpar.
I went to this restaurant for Sunday breakfast and had a delicious masala dosa. After that, I purchased a drink using my credit card. However, I was disappointed to see on my statement that they had added an additional 11.42% to the credit card receipt without informing me. This lack of transparency is concerning and reflects poorly on the restaurant's ethics. I will not be returning to this establishment. It may not be a major issue, but it is important to me. I hope this review will hold them accountable for their actions.
1. There are no onsite hand wash facilities for this restaurant. They gave hand sanitiser. 2. Most of the food served either needs to be eaten with hand and very flimsy napkin is provided. No fork and knife provided for no touch eating. 3. When...asked for take away box for dosa, pizza box was given with no container for chutneys or sambar 4. Requested artificial sweetener for masala tea and they said that they do not have any 5. Food very bland and not typical South Indian taste 6. Poor customer service and long waiting time eventhough there are not may people in the restaurant. 7. Food not cheap either.
Janani use to be a genuine little Indian gem for Dosa, bathuras and decent vegetarian thali. Simple but good. Now the quality has gone right down, the dosa despite a price increase has itself shrank to half the size! They no longer give free tamarind...chutney with their samosas, you have to pay extra for it. I had the worse onion bahadji ever one evening, it was cooked in the morning and kept warm all day in a hot cabinet which completely dried the snack and made it unedible. It is a pitty if they do not realise that they will end up losing customers if they chose to sacrifice the quality. It is now under new management. I have pointed out the problems directly to them and hope for their own interest and mine that they will endeavour to respect their customers by serving quality food. I will give them one more chance, that will be three, but no more. Please let them know when you are not satisfied. If people complain directly to them they might realise their mistakes and do something about it.
Great food like in India, so much variety from Dosa to Batura. Dosa was the best they also did a great lamb curry!
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