Asda Canterbury

We visited your in store cafe this morning around 9.30…the member of staff was helpful pleasant, though her uniform? baggy cardigan (which is a complete no no for food hygiene) was covered in food, but the whole place was filthy, all the tables need to be cleaned, the drinks area was also dirty. The seats were covered in food debris. The breakfasts arrived on the flimsiest paper plates that if the food was actually hot could have burnt or scolded you if you picked them up. Most of the condiment sections were dirty and empty. It’s worrying that if this is the standard of the customer side what are the kitchen standards like. It’s a bleak soulless area.

Good things about breakfast deal for £6 were tasty hash brown and excellent white coffee. Egg, beans and bacon OK. Sausage poor quality needs upgrading which wouldn't cost much more to the company and this could lift breakfast to a higher level. Thick toast would be nice (or offered as an option). Dispo plates and wood cutlery a good idea for hygiene reasons.

It smells of dirty dishcloths, all seems very dirty, food was of a poor quality . The only positive thing was the staff were friendly,

The utensils that were supposed to be clean were incredibly dirty; one fork was even covered in bean juice. We had to buy a coke just to wash our utensils before eating with them. When we requested clean utensils, the staff member simply grunted and brought out more dirty ones. The food was terrible and too expensive. We could have eaten at a nicer restaurant for the same price. The staff all seemed unhappy and unenthusiastic about their jobs.

I visited the restaurant at 11:40 with only 20 minutes left of breakfast service. Unfortunately, they had run out of all breakfast items except for sausage, which I cannot eat due to allergies. I asked if I could have something from the dinner menu, but was told no because it was still breakfast time. I then asked if they could make me toast or hash browns, but was again told no and informed that breakfast was ending soon so they would not cook anything else. The attitude of the server was extremely poor, possibly the worst I have ever encountered. It seemed that customers were being turned away without any options, whether they were looking for simple breakfast items or trying to pre-order dinner. The server, a larger woman in a black top, served me and my mother and then proceeded to laugh and criticize the customers who had come in and left after being denied the option to order dinner items when breakfast items were no longer available.