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Feedback gevenThe gelato and it is gelato is spectacular service good really nice staff it is a quirky little place which we like definitely going back
Didn't have the most amazing customer experience. Namely, they couldn't tell us if a new flavour had nuts in it or not. They shouldn't be selling any ice cream where the Staff aren't aware of the ingredients. I was ready to let it go because the staff member was clearly unengaged. No apology or sign of understanding that this was important, but my friend felt it needed to be pushed on my behalf. They then tried to find the ingredients but didn't know. The ice cream in question was coffee crunch. I wanted to know what gave it a crunch. They did not know. I went for a safer option in the end and it was delicious but definitely wasn't the best experience. As a postscript, I messaged Dolce directly via Instagram about this. Despite their regular posting to Instagram, after nearly a week they have not responded which to me reinforces that customer service and allergies are not an actual priority for Dolce. Will not return.
Went here every day of our holiday, trying a whole range of flavours all great. Definitely recommend.
Ok the ice cream is really delicious. But this visit I felt the scoops were really small and stingy considering the cost Sorry dolce!
This is the favourite place that my granddaughters want to go for an ice cream after school! Everything is homemade delicious! I'm even tempted to have one myself occasionally!
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