Ihop - Capitol Heights

I ordered a selection of cookies and gravy, but what I received was disappointing. The small container contained only two cookies and two tiny containers of the worst gravy I've ever tasted. It was definitely not worth the wait or the price! I should have just gone to McDonald's or another place. I really wouldn't recommend getting the cookies and gravy here.

Chris was an outstanding waiter—very polite and helpful. The restaurant itself was clean, and the bathrooms were the cleanest we encountered in the DC area. Our food was exceptional.

I had a disappointing experience at this restaurant. The customer service was subpar. I waited an hour for a stack of pancakes, and they kept me waiting in my car for 30 minutes. When I finally decided to go inside, I had to stand there for 4 minutes before the woman at the register acknowledged me. I ended up asking three different staff members about my food. The restaurant was less than half full, and there were over five employees available. Clearly, this location needs serious customer service training. The food was mediocre, and the service was terrible. I won't be returning.

We were a group of four. The place was not crowded, but the service was very slow. Most of our party was almost finished eating before one of the omelets that was ordered was brought out and it was misplaced. The order for the Omelet was required without tomatoes, and it was written down on the order pad and confirmed twice and the Omelet had cooked tomatoes all during the Omelet. We usually get better service when we come, but this time lacked service and personnel. Make sure you pay your tab, ask for all your change back and not just the invoices. They assume that it's there to keep them as a tip that has been added to the service we have received.

Very clean, and very pleasant environment to Brunch. The manager served us was more than professional. She greeted us like Kings and that made our day after a long morning. I had a salad....don 't judge me. ? #goals (it was ? .