Le Monde - Cardiff

Just read a reply from the owner who sent my friend a disgusting msg and a complete lie about the price and lack of food mr Nathanial Martinez we had one round of drinks 14 people and three bottles of wine get your facts right and as for KFC at least they are on time and the right order is delivered.

After waiting nearly 60 mins for our table, half our party were left without a meal and the those luckily enough to receive something didn’t get everything they asked for because the food was given to the wrong table. A polite discussion with the manager erupted into a sh*tshow with the owner who became very rude and obnoxious (and that’s being polite). You saved our entire party from making the same mistake twice with your so called banned from your restaurant chain as none of us will return and wouldn’t recommend your establishments to anyone!

I’m leaving one star because I can’t leave non! Some food arrived, The other went to the wrong table who ate it anyway! The manager apologised but when we complained the owner to us to F**k off and said to a man in his 60’s ‘let’s take it outside’ We were there about an hour, 30 minutes of that was waiting to be seated after the time our table was booked. We had 9 drinks whilst waiting, the owner states that was worth £900. Utter BS. Apparently we are banned from this so called restaurant… thank god for that!!! Don’t waste your money and go somewhere else

Felt rushed from the start. Sat us directly by the toilets in which we had a constant flow of people passing us. Restaurant was so loud could hardly hear yourself speak. No menus and when queuing to order food which looked amazing seeing it all fresh, the boards were very intense as so many options and not a lot of time to choose, as we were rushed by the server behind the counter looking very put out that we were pausing to look. Could hardly hear, to then be shouted at when i asked him to repeat himself. We were handed a salad bowl only to find at the bill we had been charged for salad we thought was a free salad bar as the bowls were tiny and did not ask for them. They were very put out that i questioned the charge as we barely filled them. Was told they come as part of the starters in which we said we had no starters. Drinks arrived only to have the bottle of wine plonked on the table not even opened and the tray left on the seat of one of our guests. The waitresses even though very attentive did not really know what they were doing and asked us continuously if everything was ok which got very annoying after the fourth fifth time. Ended with a very expensive bill for ok food and a very disappointing experience. Will not be returning!!

Sublime restaurant! We celebrated for my partner's birthday (which was last year but only just got a chance to visit now) but it was totally worth the wait. A gorgeous environment and atmosphere, great service and friendly staff but the most important bit just the loveliest, freshest food! I enjoyed the calamari and swordfish, whilst my partner had the scallops and tuna steak and every single bit of food was so fresh and delicious. Shout out to Lara who served us, as well as a new lady that we didn't get the name of but was on her first shift and was super helpful. Can't wait to visit again!!