Papa John's - Cardiff

Oh no, oh no, oh no. We wanted to treat the kids and spent £23 on a deal at this restaurant. We placed our order an hour ago, and the tracker shows that the pizza has been delivered and tells us to enjoy. However, the order has not arrived. We are unsure if it was delivered to the wrong location. We have tried calling the restaurant, but the phone line is always busy so we can't speak to the manager. Now we are scrambling to come up with an alternative plan as it is almost 8pm on a Friday night. We will have to figure out how to get a refund, although it seems difficult since we can't get in touch with them. We won't be returning to this restaurant.

We have ordered our pizza directly with them because they said it is quicker than if we order it with Uber Eats or Deliveroo. They lied! My husband is tip 1 Diabetic and he did his insulin after we call them and asked how long it will take until the pizzas arrive they said 30’ maximum. It took 1h48 minutes!!! It’s a massive disrespect, because once my husband did his insulin he needs to eat! Never more!!! Even if it’s free!!

I used to LOVE the Pizza Sauce dip, now they’ve replaced it with some disgusting, vinegary ‘tomato and herb’ dip BRING BACK THE PIZZA SAUCE

We order from here regularly as a Friday night treat and the Pizzas are the best around. We usually have the vegan works with the marmite scrolls . Great vegan and veggie options and the food always arrives hot and quickly with their delivery service. Would definitely recommend.

So today I was feeling my cat, sorry I meant I was feeling pizza... But this turned me on, so sorry i meant turn off of pizza! Papi jony was a BAD MAN My pizza was DRYER THAN ME SKID MARKS! This pizza did not fit!! i’m my mouth... I NEED MORE EXCITEMENT!!