China City Chinese Takeaway - Carlisle

I paid for my meal, but never received it and when I asked for a refund, they refused. This is the worst takeout place I have ever ordered from. If you want to waste your money, order from this restaurant!

Absolutely appalled at the service of this restaurant won’t be ordering again I ordered at 9pm it’s 1am and I still haven’t got an order ashamed hopefully will get my refund

Never order delivery! Ordered food at 19:10, the app said the food will be here for 20:10 which is an hour already yet it’s 20:40 the food is still not here. Recommend to always go pick it up, when you call the restaurant they can’t track the driver or even any discount for next order for the inconvenience, this isn’t the first time I have ordered from here and waited over 1,5h for food, make sure you order with plenty of time in advance!

My wife and I ordered online for delivery on Christmas Eve. The food arrived in the evening as promised by a very friendly driver. We ordered salt and pepper chicken balls, chicken chow mein, a portion of fried rice, and curry sauce. Everything was delicious and we had no complaints. We would definitely order from this restaurant again.

The worst service I have ever received. Two and a half hours ..took it to wrong address, no apology and I had added a 10% tip at checkout !!! Seriously avoid this place