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Feedback gevenI’ve been walking past here every day and have always wanted to go in, the art on the walls always gets my attention. This week we decided to go for lunch, had a jacket potato and it was delicious, nice and fluffy with plenty of beans and cheese, the staff were really friendly too. Food was slightly pricey for a work lunch break, but everything is now! Will definitely go back soon.
Staff always seem miserable, there is little flexibility and too regimented. For example you have state how many sugars you want and they are handed to you . Staff are quick to tell you how much time you to drink/eat which makes you feel that you’re an inconvenience. I wonder who drives this atmosphere? Usually a rigid manager. Otherwise food is good as is coffee, they just need to develop their customer service. I’ve visited many times since it opened and it’s been the same
Lovely bowl of Cawl in nice surroundings good service and a lovely gift shop to peruse while u wait for food top marks !
Went in for a coffee just to break the day up. Thought the girl was polite enough, I went and I was told immediately by her 'are you with the age society ' or something to that effect, and I said no, then they replied with I had to leave 'sorry as this is a private function '? IT 'S A COFFEE SHOP FOR GOD 'S SAKE, I was so gobsmacked, what is it with this place?? Are they just making rules up?? They need to get over themselves. A few times I have felt unwelcome there. Like to remind you when they close, or if you even have time there. 8/10 times they have made my serivce there quite uncomfortable.
Nice atmosphere, gentle background music, lovely coffee with perfect cappuccino froth but ….. What? No chocolate sprinkled on top???? Disappointing to have to order from the table, especially when in view of the delay in placing my order