Sai Wu - Carmarthenshire

Food ordered about 7.30pm arrived when they said it would. Everything battered was soggy, the egg fried rice burnt and almost unrecognisable either visually or taste wise. It was lukewarm which was worse than being cold. When my friend bit into his prawn toast he vomited but its his belief it was the house special chou mein which made him ill. Never again!

Ordered during the covid 19 pandemic so was expecting things to be a little different, so after a lovely day out we decided to order from here as a treat as we was also staying locally but wish we hadn't. We couldn't find a menu online or on their website so had to order kind of blind. The woman who took the order was a bit abrupt with correcting some of our food choices and delivery would be 45 minutes, cash only. We didnt have cash as most businesses was taking card payments only during the current situation (covid 19) so we decided to collect after finding a cash point. We arrived about 20 minutes after placing the order. It was already waiting

My husband and I wanted a Chinese takeaway and our usual was shut. We decided to give Sai Wu a second chance wrong choice, very wrong. greasy food and watery sauces, but dry meats? We normally avoid ordering from this Chinese restaurant due to the poor treatment of staff and hygiene (numerous past staff members have disclosed their unhygienic practices). The food quality was atrocious, fabulous for a 4am post night out snack, but even for the price we paid, I wouldn’t even bother!

Myself and two housemates thought we would give ourselves a treat, what an awful idea. Food was cooked within unrealistic times, this shows within the quality of food. Sweet and sour sauce which tasted of pure vinegar and BBQ sauce which tasted of watered down gravy. I ordered crispy lemon chicken for myself which was chicken balls cut up with lemon flavoured water on the side. Nothing like I have ever seen before, so disappointed and will be avoiding this takeaway in the future.

Travelling home to see family over Xmas and was delighted that we could actually sit down and have food, rather than take back to hotel. Lovely lady served us and food was amazing and great value!