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Feedback gevenThe food arrived in just 20 minutes. We ordered lemon chicken, sweet and sour chicken balls, duck samosas, and fried rice. Everything was served at the perfect hot temperature. We couldn't find any faults at all, it was truly a fantastic meal!
Food 45 minute late. When I phoned and asked what was the delay i was told that it was out for delivery when the food arrived the delivery person told me that he had pick it up 10 minutes after I phoned. When the food arrived it wasnt very warm, I would have sent it back if we weren't so hungry. Won't be using them again.
Ordered a take away via just eat at 6.30pm. ETA 8.05pm, got to 8.20 called and they said the food is ready but no driver, shouldn’t be long. Arrived at 9.15 lukewarm. It’s a shame as the food is good and I don’t like to complain. But shoddy customer service, they need to go on a customer service course. If they can’t fulfil a service then don’t accept so many orders. Ordered the other week from a chippy in Llanelli, they called me to say it’s running 45 mins later and apologised plus added some extra items! Now that is customer service, I’m not after freebies but to get a phone call with an apology would be sufficient. I got to say Just Eat customer service is first class, as they gave me a full refund! The restaurant however, declined me a refund with the excuse of “our restaurant was busier than expected”, won’t order again!
I ordered a takeaway, it came on time, and the food was lovely. I ordered Singapore noodles and it was just how I like it. It was full of flavour. The soup was lovely full of flavour and the duck was amazing, succulent and meaty. There could have been a bit more duck and less beansprouts. Great food, will definitely order again.
We placed our order shortly before the restaurant closed, which they were okay with. The food arrived on time, but unfortunately, it was absolutely terrible. The curry sauce was thick and full of un-mixed powder, and the mixed beef and chicken curry was way spicier than it was supposed to be. When we complained, we were met with nothing but attitude, being called liars and told that we should have called them right away. They eventually offered us £5 off our next order, but I will not be recommending this place or eating here again. I also recently found out from neighbors near the restaurant about a rat problem, so do your research before visiting.