Chick-fil-a - Cartersville

I love Chick-fil-A... one of my favorite spots. But unfortunately this just wasn't the best day.

We're always pleased with our meals, the service, and the surroundings. The breakfast minis are especially nice for the kids. The staff were absolutely exceptional, and the dining room was clean and well stocked.

Please tell me how your employees did not see the ink in my cup. Don't get me wrong, I love your ice, your coca cola, and everything at CFA. But the fact that I injested INK makes me a little angry!! Look at the pictures, the ink from the other cup is on the inside of my cup!!

I hate when I wait in a long line for food and the fries are not fresh and Crispy. I was in the drive thru and tasted a fry before a drove off. Fries were old. So I asked the girl that was standing outside around 5:49 pm on today March 27, 2024 if I could have some fresh fries. She just turned around. Never acknowledging my request. I asked if that was a yes as she had her back towards me. She turned and said yes they heard you. I tasted the top fry it was great. Drove off and all the fries at the bottom were old and had a boat load of salt on them. I couldn't eat them. I was already driving so I said forget it. Bad attitude and handing me bad food. Won't return.The only good thing about this experience is the guy that took my order. He was super professional and nice.

So, Varsity can't take my order and tries to upsell me for 10 minutes, now Chick-fil-a overcharges for diet lemonade with a meal. Is there anyone out there who doesn't try to scam their customers? All this back handed upcharge bullcrap!!! ?