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Feedback gevenThat is a really beautiful location. I just moved from the kennel saw here and the kroger of wade green is fies, so I was very pleasantly surprised how beautiful and clean this was. the workers were very helpful (in contrast to those in the kennel saw). So I can honestly say that we will do this our main business right away. thanks for the recovery of my faith in kroger!
The fact they have a beer and wine bar right in the middle of the store is awesome! Friendly staff that helps find a brew to relax you and take the edge off shopping. And a regular crowd that is easy to talk to. Much better than a smoky neighborhood bar. Very classy.
I always shop with Kroger but This is the worst Kroger I have done business with. Without fail, they are always out of products I need and I end up having to go elsewhere to finish my shopping. I previously lived In Rome, ga and never experienced what I experience here. The click list experience in Cartersville is a nightmare. I always pick a time that is not a peak time but out of 4 times I have done this, I have left after sitting in the parking lot for an hour without my groceries three of those. Yesterday I walked into the store. It was 10 am on a Wednesday. There was not one large buggy. I saw an employee and asked where the large buggy 's were and he said in the parking lot . I went to a buggy return and got a buggy, came back to the store, bought what groceries they were not out of and proceeded to check out. Only one live cashier working. I went to self check out and every time I scanned an item it said please place item in the bag . I hope I don 't need to tell you that I had already done so. This happened at least 15 times and every time I had to call the attendant who looked at me as if I was the problem. I finally got checked out and looked back at the scanner I was using which was saying please remove items from the scanner . Nothing there. I pointed it out to the cashier and left. I want to reiterate that I have been shopping at the Kroger In Rome Georgia for 20+ years and I have always been happy. Corporate needs to take a look at the Cartersville store. In the meantime, I will be shopping elsewhere. They are always out of my dog food anyway just as they were yesterday.
The pharmacy, pharmacist and techs are horrible at their job. They are incompetent, unorganized, rude, disrespectful and unable to give good customer services. I gave them multiple chances for 2 mo as I get lots of medication. Now my boyfriend uses them and he is experiencing the same horrible team!!!! They are like hamsters. They run in circles as fast as they can and half a everything. I have seen multiple people get upset with them every time I go. They are horrible do not waist your time!
Kroger is quite similar to Walmart; they offer a wide range of products from groceries to clothing. Although it's overwhelming at times, it still has its charm. I appreciated that they also had a wine and beer section. If I lived in Cartersville, I would likely shop there more often and become more accustomed to the layout. I'm used to our Kroger on Wade Greene Road in Kennesaw, which I prefer. This particular Kroger is so large that it can be difficult to find basic items, leading to unnecessary wandering through the aisles. However, the cashier and bagger were both friendly and helpful, which made for a pleasant shopping experience overall.