Waffle House - Cartersville

5 stars for what it is! The food is classic American fare—full of delicious butter and grease, and honestly, who could complain? The service is always reliable; it's not a fancy restaurant, but it's efficient and always gets your order right. As for the atmosphere, it's quintessential Waffle House—iconic and unique. Long live Waffle House!!!

The customer service was terrible, and the place was not clean. However, the food was amazing. Given the prices, I expected better service and cleanliness.

I arrived to find the restaurant empty, with only the cook and waitress chatting among themselves. They told us, "We’ll be right with you," but continued their conversation. After waiting for 10 minutes, we decided to leave. The waitress mentioned, "We’re just waiting for more staff to arrive." Really? This was very disappointing service; we weren’t even offered water.

It was extremely busy but the waitress was awesome and the food came out pretty fast

Maybe today was just an off day. Very busy, not enough help, service not as friendly as prior visits.