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Feedback gevenIf you're in the mood for a delicious, generous bowl of soup, this is the spot to visit. However, the prices are quite high. As a result, we don't dine here frequently. The service is consistently friendly.
Gabriel, our server was great! Spicy Shrimp Tonkatsu Ramen and Sushi Burrito (it’s a huge sushi roll) were both delicious! This was our first time here, and we will definitely be back!
I absolutely adore Zen! My family and I frequent this restaurant at least twice a month, and the food never disappoints. I appreciate the consistency in the quality of the dishes. The service is exceptional as well, with attentive servers always ready to assist us. My go-to orders are either the Tonkatsu Zen pork ramen or the bulgogi poke bowl, along with a side of fried gyoza. Everything I've tried there has been fantastic! Don't miss out on the delicious green wasabi sauce to accompany the ramen. Zen is definitely one of my top three favorite restaurants in Cartersville.
The service at this restaurant was a bit lacking, as our waiter only checked on us once during our meal. I ordered a sushi burrito that I didn't enjoy and asked if it could be exchanged, but the manager refused and insisted I still had to pay for it, even though I barely touched it. Our waiter did try to discuss the situation with the manager, but we were only offered a 50% discount in the end. Additionally, there were no changing tables in the bathrooms, making it difficult for me to change my 6-month-old baby.
My husband and I have been coming here since we moved to Cartersville in 2021. We have never once had a problem with service or the food. It is one of our favorite restaurants. The atmosphere is pretty great too. They play some amazing music.