Jimmy John's - Casa Grande

The staff here is AMAZING! I went through the drive thru and after approaching the order screen I realized that I was not only there before they even opened, but that there is a tree blocking the exit. I tried to go back, but it didn't work because how the drive thru is shaped. The workers have sung that I go into the window, and when I got there, I told them that a tree blocks my way out. They were shocked and gave me a free sandwich while they pulled out the tree. I just want to thank them for not only giving me free food before you were open at all, but also to make sure that I got out safely without damaging my car. DANK I SIGHS!!!

You'd expect that spending $60 on sandwiches would guarantee you receive exactly what you ordered. Unfortunately, the restaurant called twice, but I had more meaningful conversations with the trees in the parking lot. However, the owner later reached out and promised to make things right. After speaking with him, I found that he was a genuinely nice guy who took the time to explain everything. He acknowledged the poor experience and sincerely apologized for the inconvenience. Based on this interaction, I've revised my opinion of the restaurant—it's not often you receive a personal call from the owner.

It's difficult to find faults with this place. The service is consistently quick and friendly. We’ve never encountered any issues with the quality or accuracy of our orders. It's a much better option than Subway, and the app is excellent for earning free food.

I highly recommend using this service for your next event! Everything I ordered was delivered on time, and the staff absolutely loved the sandwiches! Thank you for providing a great lunch for our team!

Very friendly staff. We enjoyed our sandwiches. I was disappointed that my bread became soggy after only a few minutes from being made. Not sure if it was because I ordered hot peppers and the guy making the sandwich didn't pay attention and put a bunch of juice with them but it made the sandwich pretty gross by the end. So just a tip.. Be mindful of juicy toppings. :