Burger King - Casselberry

Here's a hot mess! driving through not working and numerous short dark skin chic is very rude. I really hope the owners will see these reviews. the customer service is everything and this spot certainly does not offer it. never. always back. I prefer the one near goldenrode, where sams is now these employees are very nice and always surpasses my expectations

The screen didn't work ,the food was cold and my food was wrapped in wax paper. I ordered no pickles light onion so they put three mushy tomatoes instead. The food is usually better at this location.

A COCKROACH CAME OUT OF MY FRIES. Absolutely disgusting. Do not go to this location. This experience seriously makes me think twice about ever eating at Burger King again. The screen didn't work and it smelled like burning rubber or something outside while I was waiting. This place should be CLOSED DOWN.

Went there this morning to get my son a nice breakfast since it's test day at his school and took a bit and my meat is so hard and old looking I crab my son sandwich his was like that to so he didn't get to eat a good meal they had me late cause it took forever to I tried to call the store to informed them about it that I wanted a refund the number is invalid you can't call them even on the support site they address don't pull up they need to just close this Burger King they only have two workers they everytime and they always having the orange cone at the drive thru meaning they are closed I go to burger king only because of the good coupons but want be going back to this one and

I always avoid this location and go to the one on Willa RD if I can. If you use the drive thru they take like 10 minutes to speak to you, then another 15 to actually give you your food. That's if there's no one in front of you. If you go in (that's if the doors aren't locked, even if you go at like 5 pm) they most likely won't acknowledge your existence for at least 20 minutes. Then when you finally get the food, it's either wrong, you're missing something, or it's low quality. Not to mention the rude and short attitudes of the employees. Just an overall bad experience.