Domino's Pizza - Castle Rock

Placed an order for pickup at 6 pm. Showed up 10 minutes after 6 and they did not even have my order printed and ready to even be made. Had 5 pizzas for a party. Do yourself a favor and go somewhere else. Workers did absolutely nothing to help with the situation.

Love this location,I had a delayed delivery on my first 2 orders here but they were so nice and really tried to make it up to me. I've now ordered with them a total of 6 times and the service is always amazing ?

First time here. Disappointed. Asked for extra cheese but there was very little to begin with. Called to voice concerns and was directed to a different store (probably same owner tho). Knowing their current rating one would think they'd go out of their way to do better.

We've ordered from this Domino's Pizza location quite a few times and have had great pizza/food and service! Yes, there are times where the wait times are very long. But it shouldn't come as a surprise to anyone who's ordered food in the past 2 1/2+ years in this area since covid struck. Friday and Saturday nights (Sundays during football season, too) are going to be busy. Plan accordingly. 5 stars.

Firstly, my order was refunded. So they made it right as they could. And I hate doing that but this was bad.On a Wednesday night, I placed my order at 5:50pm. My order was not started until 6:45pm (insider fault), and not delivered until almost 7:30pm (driver fault when I live 500ft from the store). When I recieved my order, the pizza box was crushed so there was cardboard in my pizza, the sandwich was cut with a pizza knife as there was pepperoni in my Philly sandwich, and to top it off, everything was not even warm. When I called to inform them of their blunder, the first person was friendly and gave me a reasonable explanation, the manager Lacey, argued with me that the driver literally loaded the pizza in his car and delivered it. There was a 30 min drive window between when he left the store and when the food hit my doorstep. Whoever owns this franchise needs to come in and do some proper food handling and customer service skills. All basic when working in food.