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Feedback gevenEric at the front counter is fantastic and kind, making everyone feel welcome. He is like a beloved family member who always delivers delicious food. Our top choices are the cheese steak sandwiches and the pastrami. Surprisingly, the classic cheese steak is preferred over the Wagyu cheese steak. The turkey sandwich was also delicious. Don't forget to try the cookies - they are a must-have!
I have never felt so embarrassed before. Today, I came to this restaurant to order a sandwich that I always enjoy. When they called out my name, I walked up to the counter and picked up a bag that was not mine. The worker in the back told me it wasn't mine and then proceeded to rudely tell me to wait for 30 seconds. I felt so humiliated that I just left. They should have been more understanding, considering some people have trouble hearing. I apologized for the mix-up with the bag, but it was dismissed. I will not be returning to this restaurant, even though I used to love it.
I usually have a great experience at this restaurant, but today was disappointing. The classic cheese steak with mushrooms lacked flavor and seemed bland.
Super good food. Priced right. Staff was nice, cool and helpful
Love Capriotti’s , specially their Roast Beef Sandwiches. We order via Door Dash at least twice a month. My only complaint is the inconsistency of the serving size of Coleslaw. It’s fabulous coleslaw but when we order as a side, we sometimes get the serving size shown on the Door Dash app, but often (like tonight), we got just a very small serving. Would love to know why this happens?? See photos.
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