Dairy Queen Grill Chill

I love DQ especially the banana split. I ask for cherry to be substituted for the chocolate sauce. That way I get 4 servings of fruit and 3+ servings of calcium-rich and low fat ice milk and whipped cream. But this guy says they don't have cherry syrup so I said 2 servings of strawberry (normally 1 strawberry, 1 pineapple, 1 chocolate). I got the 2 servings of strawberry but no pineapple; instead he gave me chocolate. What part of substitute for chocolate did he not understand? Also, the ice milk was not soft serve; it was hard scooped. Menu items should be standard across stores.

I love dairy queen and I've never had a bad experience here ever.

Cold food took forever and we were the only customers.

Completely random stop on the way to Orange County, but I hadn 't had a DQ burger in a long time! They also had a drive through which made it convenient. Sadly, the experience wasn 't that great. The main problem is they were slooooooow. From waiting to place my order, to waiting for my food. I will say this, everyone I interacted with was very nice, although it seemed like every time someone came to the window, it was a different person. Not a bad thing, but it was things like Did you get your drink? The answer at the time was no. After getting my food, it was made wrong. Of course, in the drive-thru, you don 't realize it until you open the burger. It had taken so long already I didn 't feel like going back to complain and continued my trip to Orange County and enjoyed the burger anyway.

Tried to get a shake using the drive-thru at 10:05pm today 02/10/2024. When I pulled up to the speaker box an automated message played that said DQ was closed and to come back tomorrow. I was confused as the online hours showed the drive-thru was open until 11pm. As I drove off I noticed an employee outside and asked if the hours online were incorrect and he stated they were open but not serving desserts.It seemed more of a deliberate tactic by the employees to not service guest because why would the automated message be on informing guests they were open with a limited menu? Very disappointing.