Feedback
Feedback gevenWell I had my 1st experience today and I can say that it over exceeded my expectations. I love pizza more than life itself and I just wanted to try this.... quality of toppings is excellent dough baked off very well and was nice and crispy on edges.....followed the directions and you're in for treat.
It 's very rare that the majority of patrons know the business owners names. Mike and Shannon take pride in their business and personally cover shifts in their store. It 's so awesome to see a happy couple enjoying serving all of their customers. That is rare in today 's society. This papa murphey 's location feels less like a chain and more like a small family restaurant! I love getting the mini pizzas for my younger kids. The gluten free for my daughter, the keto for me and the giant thin crusts for my son and husband. The salads, cheese bread and desserts complete our lazy night where mom doesn 't have to cook! I also don 't have to spend a ton of money! So thankful for this place!
Very disappointed tonight. I ordered pepperoni with half gr pepp and half sausage, along with extra pepp on all. When I went to pick it up I did think it looked odd. I asked is there a layer of pepperoni under the cheese as there were only 15 pieces on top of the gr pepper and sausage. He, i didnt catch his name, assured me there was more pepperoni on the base. Well of course I start to bake it and only the 15 pieces were on the pizza. My husband says time to find new pizza place. It is unfortunate as I really liked this shop when Shannon owned it. I thought Wells would follow through.
Can't get anyone to call me back. Had a huge problem with an online order placed 3/11/2022. Went to the store in person but was told the person who handles on line refunds wasn't in the store. The employee on duty said he would text the manager. Never heard a word. Then I called back twice and was told the regional manager would call me back. No one called. This is a local store serving a local customer. A customer that purchases regularly 2 or 3 times per month. I dont understand why a simple call back is such a problem. I am a disappointed customer looking for a resolution to a valid concern.
Love Papa Murphy's! This location did a great job with the pizza and customer service was on point ????