Doubledave's Pizzaworks - Cedar Park

I placed an online order at 6:00 PM and set the delivery time for 7:15 PM. However, by 7:45 PM, my order still hadn't arrived. I called the restaurant to check on the status of my order and was informed that there were two other orders ahead of mine, with an estimated delivery time of another 30 to 45 minutes—meaning I could expect my meal between 8:15 and 8:30 PM. When I asked about the reason for the delay, I was told they only had one driver and were short-staffed. On a Friday night, having just one driver and being under-staffed? Seriously? There were no apologies or efforts to expedite my order, nor any offers to provide credits for the inconvenience. Where is the management at this location? The customer service was disappointing! Let's see if they manage to deliver my order by 8:30 PM.

As for the wings, I didn’t get 16 whole wings; I received 16 wing pieces. Out of those, four were drumsticks and twelve were wingettes (the mid-sections). It felt like they were saving the better parts of the wings just like they did with the pizza toppings. If I had checked the boxes before leaving, I definitely would have refused the order. Another thing that bothered me was that the guy at the register, who also went back to help with food, didn’t wash his hands at the front sink. Double Dave’s used to be my favorite spot, and I’ve always ordered from there, but after this experience, I might reconsider. I shouldn’t have tipped.

5 star experience! Staff was amazing, pizza was very good, dessert pizza was the mix drop moment. Great job you guys!

Placed a delivery order for a dozen pizza rolls. Waited almost two hours, when it was finally delivered all of them were burned and barely warm. Called the store and they said we would get a store credit. They took my name and number, never heard anything back.

The service was slow because they were short handed. I was ok with that part. I dont mind a wait if there is good customer service. Sitting in the dineing room waiting for my 40 minute pick up. The manager was in the back swearing and tell another employee that they are short handed because his friends couldnt come to work. My thought was that it wasnt that kids fault. He was at work. I paid $29 dollars for a large stromboli and a sandwich. Below is the picture of the sandwich and the stromboli i had to finish cooking when i got home because the cheese wasnt melted yet. Hopefully this store can make some tough business decisions and improve from where they are at today.