Costa Coffee - Central Dr, Hornchurch

It is the cleanest, friendliest and most pleasant Costa ever. The girls there are very nice and friendly. They always jump to help you when you need it. Each time I was served quickly and my order was ready immediately. I like to come and spend time with the girls there, they are very funny and nice.

Very disappointing service every time. There is always an ingredient missing from my coffee. Either no syrup, no cream, not enough cream with Costa standard. Even though the cream or the toppings included in the price i pay I don’t get the full product I bought. When I ask the question why the barista says it’s out of stock. So why’d you sell it in the first place if the necessary ingredients are out of stock? Visited 5-10 times but would never go back even for a bottle of water. They might sell me bottle without water.

Such a lovely place to have a cup of coffee. Warm atmosphere and friendly staff.

They got policy that if your dog is on lead you can have it inside we ordered and we set for couple of seconds and then one of the staff came to us and she clearly doesn't know the rule of her work environment!! I have token a photo of their rules which they put it by their entrance which it shows dogs are allowed!! She asked the dog is not allowed to be there we took her there we showed her but she kept saying it is not allowed!!! This is an absolute ridiculous!! We will never use costa anymore!! Starbucks doesn't have these types of rules!

One of the biggest Costa Coffee shop in the are i have seen. Lots of room lots of seating area. The service is fast. Great friendly staff. Special shout out Mihaela she totally amazing.