The Plough Clapham Junction

Julia was the most hospitable waitress and Matt was the most polite host. Julia provide the most incredible service and understood and looked after us amazingly all evening! The Guinness kept flowing and we had a fantastic night!

Very large establishment, which is great the atmosphere was very relaxing. Lovely views friendly and welcoming staff nice food and affordable drinks

Me and my friend had booked a table at 4pm today (Sunday . We walked in and stood by the door, no staff member checked us in so after a few minutes we wandered around the tables to find our name on one of them. We sat down and tried to order a roast on the app (order to table but it was not an option on the app. We then spoke to a staff member (Antonia who said that there’s a shortage of staff and we can’t order a roast until after 5pm. I kindly asked her if we did something wrong in not booking for a roast specifically and she said she’s not sure if there’s a booking option on the two websites which can be used to book, to specify a roast I then checked and there wasn’t. We were told to wait over an hour to order a roast after 5pm due to staff shortages in the kitchen. We sat and waited an hour and ordered drinks in the mean time. When the hour was up, we asked a kind waitress named Leovanna who asked the kitchen they said there’s no more meat and we can’t order a roast after all. This was clearly frustrating and I went to tell Antonia that this could have clearly been avoided had she actually asked the kitchen the issue, instead of lying that there’s staff issues and we should wait. Antonia did not apologise at any point, until I said we are leaving, and as feedback, so this doesn’t happen to another customer in the future, either provide an option for roast in the booking, ask the customers what they are here for (by checking them in maybe? or ask the kitchen if it is possible, instead of making people wait over an hour into their booking. Running out of meat on a sunday at 4pm when you offer a roast is also not good service clearly ill prepared. Shocking customer service. Leovanna’s kindness and understanding was the only good thing about this entire encounter, but I would avoid this place on a sunday. Or avoid it in general.

Large modern pub with lots of craft beer and decent pub food. Good place for a meeting or a long lunch. Great service from Alfie.

Lunch time!! Very large establishment, which is great! We ordered Pough Burger, (chips/fries) fantastic! Our daughter ordered fish (haddock), which was actually the size of a whale.. along with fries/chips and mushy peas. The food was outstanding! It did take a bit to receive the food, which means made fresh!!! We also had a pint of beer, white wine and an espresso martini. Would definitely return!!