Il Casale Di Nonna Lui

We were invited to my grandson's birthday on December 10th. I pray that my nephew made the reservation of the table and menu two months ago, and three days before he called the owner x confirmation. We arrive at the evening of the party at the agreed time and we find the closed restaurant we call the owner, and after several calls the owner answers us that at noon he had called a lady giving the cancellation of the reservation. really poor excuse) is not a way to manage an activity, unfair and unsuitable behaviour, to me throughout my life I never happened such a thing...Verily Vergognoso!!!! the owner can also say his version but we were in 13 people there that night in front of that closed door... waiting to enter x enjoy the evening...Verily NEVER NEVER NEVER!

On Sunday night I was invited to a birthday dinner. When we got to the place we realized that the club was closed and all the other guests on the same birthday were out cold. The party had the dessert in hand and at the moment did not know how to manage the situation, also because it had booked in person already months before After calling the owner, who said that a alleged lady had canceled the reservation at 12.00 of the day itself, we had to go somewhere else. I point out that with us there was also an old lady who did not like the fact of being out in the cold waiting for a decision. This behavior was unprofessional by the owner who if he had decided to keep closed he could at least warn the birthday party. For these reasons I strongly disagree because despite being booked it is not said that you find the place open.

I booked in person, a couple of months before, a birthday dinner for 13 people with fixed menu agreed directly with the owner on site. Three days before the date in question I phoned to hear if it was all confirmed by receiving from the affirmative answer holder The evening of the dinner we presented all at the time established and with our great bitterness we found the closed room. I immediately called the owner and after several attempts I managed to contact him receiving as an answer that around 12.00 hours had received a phone call from a alleged lady who would cancel my reservation. First all guests included me were in front of the restaurant so none of us could have definitely canceled the reservation. Second, admitting absurdly that someone had done this as the place was closed on Sunday evening? Shouldn't it still be open? The thing I think is that the only reservation for that Sunday night was mine and that the charges would be lower than the expenses. In light of this I expected at least for correctness a call in which the owner canceled the evening for some reason so I would have arranged differently. Fortunately there are professionally managed premises and in one of these I saved an evening that otherwise would have been disastrous. Obviously having to look for another place at the last minute I could no longer propose a fixed menu but à la carte having a damage even at an economic level. This VERGOGNOSO, DISDICEVOLE and NON PROFESSIONAL behaviour, reading other reviews, is recurring because even in 2019 the same exact situation had happened. So my advice is to celebrate elsewhere and never set foot, also because booking for time however the result does not change BUT....

Excellent experience, very good food and abundant dishes. Very large and well maintained premises. Friendly service and excellent price.

First time in this place. Good Grilled appetizer to forget, dry, seemed heated... Verdure Mediocri Sorbetto Annacquato Dolce Buono Ambiente “pacchiano” con finti Swarovski embedded in the walls. Unsuitable watchmen, especially the Lady. Unexistent service, Biblical times between one and the other... Never again!!! !