Creme Chocolats Chandler

We have never been here before will never go back. We walked up to the counter where no one was around. We noticed a mirror that looked into the back saw two employees sitting down. One looked up saw us stayed seated. The other slowly made her way to us. We also noticed a very dirty counter. Half a banana was peeled left while turning brown, there was strawberry pieces on another utensil, the counter had not been wiped down from whenever the last customer was there. We left and went to Cinnabon.

So the crepes here are fantastic. Love em. But they need to hire better staff. On a Friday night (tonight) for 35 minutes starting shortly after 7 pm, both people on staff took a break at the same time, just leaving out a small sign saying “On break.” I really wanted a crepe, so I waited. But while I waited, at least 5 groups of people came, waited a short time, and left. I can’t imagine how much business the owner is losing by allowing (perhaps unknowingly) staff to take their breaks simultaneously. But that’s a ridiculous amount of time to not have anyone at the counter while customers are waiting and leaving. I’ll still come back because I love their crepes, but I wouldn’t always be willing to wait that long.

Jaden rescued our lost stuffed cow for nephew! Nephew was distraught and Jaden got it for us! Bought ice cream here just to thank him and turned out amazing!

The ice cream and shakes are delicious! More importantly though one of their employees named Jayden really went above and beyond when providing excellent customer service! My toddler forgot his stuffed animal in one of the cars at the food court. He dropped his stuffed animal cow while riding one of those cars. We left without his favorite stuffed animal. We realized that we forgot the cow when we arrived at home. So we called one of the restaurants in the food court. I told Jayden that our three year old left a stuffed animal by the cars. Do you happen to see anything over there? Jayden said why yes I see a cow! That made our day! Jayden secured the cow for us. We drove back, picked up the cow and bought some ice cream from Jayden the cow rescuer!!

Server wore a mask but no gloves. Handled money. prepared cones and did not wash hands in between. Used bare hands to apply caramel popcorn, piece by piece to my cone. YUK! For $6 plus per cone would at least expect good hygiene, Covid or not. Noticed that when he left, two new servers were also not masked or gloved. Won't go there again.