Jimmy John's - Chantilly

I order online for delivery and put $0 for tip since I have cash. I gave the delivery driver a $5 tip in cash. Then I look at my receipt to see that they circled message about tip with an arrow pointing to $0. That is so rude. The delivery guy was rude and nasty and then I call the store to tell them what happened and my GM did not seem to care one bit. She stated well what do you want me to do about it?!? Seriously you’re the GM and you’re going to allow your employees to treat people like that. Horrible customer service!

That beautiful cashier with the blue eyes was worth the trip for a tuna sandwich that I probably wont finish.

My first visit to a Jimmy John's. Service was very quick and polite. Good sense of humor. Restaurant was clean and quiet. I love the littlest sandwich perfect for a quick, light bite. Sandwich was light and fresh.

I went into Jimmy John’s thinking it was Jersey mikes ?. This was my first time ever going to a Jimmy John’s and I won’t be going back. Y’all don’t do hot sandwiches only got one type of bread?!?! No wonder it was empty. The customer service was okay given I was the only one in there but…. There’s nothing special about Jimmy John’s. Invest in a toaster oven at least

Pretty good Jimmy Johns sandwich shop with friendly staff who are attentive to customer needs. Very clean in appearance, and you can tell the staff works hard to run the sandwich shop.