Billy Jack's Shack Charlotte Noda

The staff was very friendly and helpful. This was my best friend and I first time there and the waitress was very helpful with informing us about her top food choices. Great atmosphere. We loved the non traditional decor ???? and not to mention, the drinks were ????Food: 5/5

The food was great. Our table got the sliders, Mac Nugs, Nugs and Waffles. All was great. The Nugs and Waffles had a very interesting flavor combo... Some of the seasoning was different but good. Our waitress was friendly and fast. The interior was crazy but in a fun, hole-in-the-wall kind of way.Food: 5/5

They have ruined us with chicken nuggets for ever. The sticky nuggs with all the sauce options were divine! They come in Chinese food containers covered in your choice of sauce. We had ginger soy lime, sweet chili and garlic parmesan. We are hooked!Food: 5/5

All of the servers worked together to take care of the clients. Everybody was considerate and pleasant. The music was a little bit loud. We enjoyed our burgers; Everything was made in-house fresh, Including the dressings, The ranch was pretty good. I'm glad we chose to eat here.Parking: They have a very small paid parking lot next door it would be nice if they would validate.

This review is based upon the customer service I experienced today.. I’m frequent this place for lunch and dinner often because it’s so close to home. Each time I’ve gone to pick up my meal, I bring my dog with me through the main entrance. I’ve been greeted and offered seating while waiting. BUT TODAY I’m not sure who this lady was working but she was very rude about me entering with my dog. I do Understand places have policy in place but again I’ve never had an issue with bringing my dog in or seen signs no dogs allowed LzIt’s a way to go about talking to people and this worker was rude. She yelled across the bar, causing major attention saying “you can’t bring that in here”, referring to my dog. I didnt even get greeted or asked in a correct manner.I let Her know I was picking up food and she proceeded to tell me to go through the back and use the patio.. and that alone, made me feel extremely offended. Being that I’ve never been told to do that as many times as I’ve been there, with my dog, to pick up food.I think you all should make sure everyone is following whatever your pet protocol is and advising better way to talk to customers. Definitely turned me off about ever going there again.