Feedback
Feedback gevenThings went downhill from there. The two servers (one male and one female) who took over in the evening were among the rudest people we encountered. We were left without a server for nearly an hour. When we tried to order more donuts and managed to flag the male server down, his first question was, "Who's your server?" We explained that we didn’t have one, but he didn’t help us further, leaving us stranded with no service. I had to go inside to the register to request a knife, and the female server made a snide remark about needing it for a donut. I replied that it was a big donut, but she treated my request like a burden. Eventually, we flagged down the manager to express our dissatisfaction with the appalling service we had received. She offered a disingenuous apology and took $5 off our bill, which felt insulting given that we spent nearly $200. As minorities, we felt overlooked, especially when we saw white customers receiving attentive service with warm greetings and smiles. It was clear that those two servers had no issue being kind or providing good service to other tables, but not to us. My friend and I will not be returning to this establishment, as we do not want to spend our hard-earned money only to be ignored and disrespected. We plan to contact higher management about this unacceptable situation.
A fantastic place to go for *any* type of meal date nights, friends, wine tastings, social hours...a great destination for all purposes. The wine selection is deep and high quality at every price point, the menu has potential options for virtually every taste (don't be fooled that it's a page in total the diversity is top notch), and the staff is well informed for all requests regardless of food or drink. A couple of things to catch: While it's great inside as well, Foxcroft really shines from Spring through Fall, where the patio is a fantastic place to grab a bite or have a glass of wine. The periodic tastings are a great opportunity for new fans of wine to learn about all aspects of the product, and introduce new options to long time aficionados. Worth a try! Just another shoutout to the staff. Quality folks.
A must for Charlotte wine lovers, amazing selection of wine from around the globe with very knowledgeable and professional staff to help point you in the right direction.
Delicious food, beautiful atmosphere but would have loved them to turn up the thermostat. Ate with our coats on. Our server was a bit quirky but all in all, awesome. Will return.
Soooo happy we finally came here! Our only regret is that we didn’t come sooner. 100% worth the visit or two or many haha. My wife and I got wine flights that were tasty. For an app we got Burrata. It had a lot of fall flavors and it almost was like a dessert. Sooo goood! For dinner, we got the Pork Osso Bucco and the Sausage Rigatoni. The pork was soooo tender/flavorful and the mushroom risotto side was good too. The rigtoni was exceptional too! They were both great choices. Last, but not least, one of our servers Megan was so sweet and chatted with us for a bit after we paid our bill. We will definitely be back to visit. We felt very welcome :
Volledige menukaart
Menu downloadenMeer informatie
QR-code naar menukaart
