Krispy Kreme - Charlotte

Pre-ordered valentines donuts 5 days ago to be ready at 7:45 am. When I went to pick them up, and waited 30 minutes, they were out of the valentines donuts I ordered for my 8 yr olds class party. Manager shrugged his shoulders said “busy day”. Just wanted people to know that pre-ordering does not guarantee you will get what you order. Very disappointed!

My faith in Krispy Kreme has been restored! The service, selection, and let's not forget Hot Now!!! was all on point at this location! Went in in a weekday evening just as the HN sign flipped on, so I was hopeful. Went in to order, was greeted by most of the staff and had the nicest young lady box is up 2 dozens of perfection. Don't hesitate stopping in here!

Hit it when that fresh donut sign is on. Hard to get in parking lot, but nice clean store

Who doesn’t love Krispy Kreme!? Stop by this location once or twice a month to bring in doughnuts for the office. Service is always fast despite the early AM rush hour and doughnuts are always fresh. Shout out to Amy who is often working the window. Consistently engaging and kind, she always delivers despite the rushed environment!!

Awful experience. Sat in the drive-thru for 20 minutes. Ordered two chocolate iced donuts with sprinkles. Got to the window and they said they were out. The lady acted like she didn’t care. Most inattentive staff I’ve ever seen.