Mario's - Charlotte

Everything I've eaten here has been awful. Which is a shame since I really, really want to like the food because it is so conveniently located. The pizza is soggy (except once I did get a decent pizza with fresh mozzarella). The chicken piccata was tough and tasted like a frozen dinner. I also tried a pasta with a tomato sauce that was terrible. I'm giving up going through the menu to find something I like there. Not going back.

Love it!!!! The food is great and we've always had good service. I've been to Mario's many, many times and can't say I've had a bad experience there.

Worst service I've ever gotten at a restaurant. First, the waiter talks so quietly that you cannot hear him at all. That made it difficult to communicate. Second, I asked to sub out my spaghetti for fettuccine alfredo. Instead, he brought out a different pasta with red sauce. I reminded him that I wanted fettuccine alfredo. He said he would fix it right away (I think). About 10 min after I finished my food, he came out with a bowl of alfredo sauce to pour over the already sauced pasta! What!? It made no sense and took entirely too long. We were already done eating at that point. We also had empty drinks for much of the dinner. It's not like they were really busy, if understand that. Terrible experience, I won't be returning.

Too big for their britches?. Ever since Mario's moved to its new location, the prices have increased substantially (some have doubled), the portion sizes have decreased, the accuracy of delivery orders has decreased, and the attitude has degraded. While we have been frequent delivery customers, tonight is my last time ordering. Last straw.

First time visiting the new location. Weird, sterile, awkward atmosphere. EXPENSIVE pizza. Especially by the slice. Gluten free pizza crust was gummy and tasteless, not enough topping.