Mcalister's Deli - Charlotte

The food here is good but I am disappointed that they're wings are so dang little. Are they wings from baby chicks? Makes a person wonder!

After being a loyal customer for many years i am disgusted and appalled from the food and service customer service refused to give me a refund after they gave me a burger patty bigger then a football were it was double the size of the bun and couldn’t even fit and food that taste like it came from a trash can and gave me food poisoning for days I will never dine here again and suggest you don’t either. The customer service was very bad and rude. I was in denial at first because I dine here before but once again I am so appalled and disappointed with their actions and food delivery to the table. If you see this I don’t want you to be disturb but I want to tell you my honest truth

I ordered a 10 piece with some fries and it took well over 40

Great Service.It's Always Busy So You Know the Food is Good.

DO NOT mobile order from this location. They don't keep their online menus updated, so there are options that you can't take off but aren't listed (onions) and additions you can't make... so your order will be wrong and they will not fix it and blame the UberEats/GrubHub sites, even though the retailer is responsible for their menu and what it has (or does not have) listed. Super rude staff which is a shame, because the food is pretty good but NOT worth the hassle.