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Feedback gevenWe decided to visit The Bradgate while our regular restaurant is closed for renovations, and we were thrilled with our experience. The service was excellent and very accommodating to our family. The food was delicious and tasted like homemade meals. Not to mention, the prices were very reasonable. We enjoyed our first visit so much that we went back again, and it was just as good the second time. We can't wait to return for a third visit to try their Burger night.
Awful food, the festive turkey meal came with mash potato as opposed to roasties and was tasteless. The beef brisket was all fat. Not a good visit unfortunately
Hadn’t been to The Bradgate for years but booked a Table for 10 people for my daughter’s 21st. We pre ordered which was fine and ensured no one was disappointed but I noticed a specials board when we arrived which had some delicious sounding dishes. If I preorder again will definitely ask if the specials menu is available. The pizzas and burgers were delicious, staff friendly and helpful and a good selection of drinks to choose from.
Booked well in advance as driving 4 hours from the south coast to visit my 90 year old dad and take him out for lunch on Christmas eve. Researched a dog friendly pub and also made reference to my dog in the additional notes section. Arrived at a huge pub with many empty tables to be told that the 4 dog friendly tables were taken as they hadn't bothered to read my booking correctly. No apologies or attempts to accommodate us. Staff were rude and unhelpful. By all means enjoy the wonderful bradgate park with your dog but do not be under any illusion that this pub is dog friendly.
My recent visit to The Bradgate with friends and a small dog was regrettably underwhelming. Our group, consisting of four adults and a well-behaved canine, went there with the simple hope of enjoying a drink together after a walk through Bradgate Park. Upon our request for seating, we were promptly informed that the presence of our small dog precluded us from dining in the main area, which was notably almost empty at the time. We were then told that the designated dog-friendly zone, was fully booked. The size of this indoor pet-accommodating space was surprisingly limited compared to the rest of the establishment. Further exacerbating our disappointment, we noticed a table becoming available in the dog-friendly section as a group left. However, our hopes were dashed when the staff informed us that the table was reserved – a rigid stance, particularly considering our plan was for a brief visit of merely 15 to 20 minutes for a drink. We waited for a taxi for the following 15 minutes, during which time we noted that the table that had previously become available, was still available. The complete lack of flexibility or the offer of a temporary seating arrangement until the reserved party arrived was disappointing. Moreover, the interaction with the staff lacked any semblance of warmth or hospitality. We were met with a blunt and unwelcoming attitude, with no effort made to accommodate or empathise with our situation. It was disconcerting to see a customer-focused business display such indifference, especially given the conspicuous availability of seating in the larger part of the pub. In conclusion, our experience at The Bradgate was marked by rigidity and a lack of customer service. The inability to adapt to a simple request, coupled with an unwelcoming demeanour, overshadowed what could have been an enjoyable experience at the pub.